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Privacy Poilcy

Privacy Policy — Fexoi

Privacy Policy

Effective date: October 3, 2025

Welcome to Fexoi (“we”, “us”, or “our”). Your privacy matters. This Privacy Policy explains what information we collect, how we use it, the choices you have, and how to contact us. By visiting https://fexoi.com (the “Site”) or using our services, you agree to the terms described below.

1. Information We Collect

We collect information to provide and improve our services. The types of information we collect include:

  • Contact information: name, email address, phone number, and any message you provide when contacting us (for example via contact forms).
  • Technical data: IP address, browser type and version, device type, operating system, referrer URL, pages visited, and other diagnostic data collected automatically by our servers and analytics tools.
  • Cookies and similar technologies: small files stored on your device to make the site work and to collect usage statistics (see “Cookies” below).
  • Marketing and communication data: preferences you share with us about receiving promotional communications.

2. How We Use Your Information

We use collected information for the following purposes:

  • To respond to your inquiries and provide customer support.
  • To operate, maintain, and improve the Site and our services.
  • To send administrative messages, updates, andmarketing (with your consent where required).
  • To detect, prevent, and address technical issues or security incidents.
  • To comply with legal obligations and enforce our terms.

3. Legal Basis for Processing (for EEA / UK users)

If you are in the European Economic Area (EEA) or the UK, we rely on one or more of the following legal bases to process your personal data:

  • Contractual necessity: where processing is needed to perform a contract with you.
  • Legitimate interests: for analytics, fraud prevention, and site improvement (we balance these interests against your rights).
  • Consent: when required, for marketing communications or certain cookies. You may withdraw consent at any time.

4. Cookies & Similar Technologies

We use cookies and similar technologies to provide core site functionality, analyze usage, and support marketing efforts. Cookies are small text files placed on your device. You may control cookie preferences through your browser settings or any cookie preference banner presented on the Site. Disabling certain cookies may affect site functionality.

5. Third-Party Services

We may share data with trusted third parties who help operate the Site (for example, analytics providers, hosting providers, and form processors such as Formspree). These third parties process information on our behalf and are required to protect your data.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, to resolve disputes, and to enforce our agreements. When possible, we delete or anonymize data that is no longer required.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to access the personal data we hold about you.
  • Right to correct inaccurate or incomplete data.
  • Right to request deletion of your personal data (subject to legal exceptions).
  • Right to restrict or object to certain processing activities.
  • Right to data portability where applicable.
  • Right to withdraw consent (where processing is based on consent).

To exercise any of these rights, contact us using the details below. We may ask you to verify your identity before responding.

8. Children

Our Site is not directed to children under 13. We do not knowingly collect or maintain personal data from children under 13. If we learn that we have collected personal data of a child under 13 without parental consent, we will take steps to remove that data.

9. Security

We employ reasonable technical and organizational measures designed to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure; we cannot guarantee absolute security.

10. International Transfers

Our servers and service providers may be located in countries outside your home country. When we transfer personal data internationally, we rely on legal mechanisms such as standard contractual clauses, adequacy decisions, or other lawful safeguards to ensure appropriate protection.

11. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • Right to request disclosure of categories and specific pieces of personal information collected about you.
  • Right to request deletion of personal information (subject to exceptions).
  • Right to opt-out of the sale of personal information (we do not sell personal information as defined by the CCPA).

To submit a request under the CCPA, contact us with “CCPA Request” in the subject line.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page with a revised “Effective date.” Significant changes will be communicated by a prominent notice on the Site or by email (where appropriate).

13. How to Contact Us

If you have questions, requests, or concerns about this policy or our data practices, please contact:

Fexoi
Email: info@fexoi.com
Phone: 1-(469) 769-2900
Website: https://fexoi.com

This Privacy Policy does not create any contractual rights for third parties and is provided for informational purposes only. The information contained here is not legal advice. If you need legal advice about privacy compliance, consult a qualified attorney.

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